Civil Service Exam Reviewer · Data Interpretation · easy

Complaints Received by a Government Office

Study the Pareto chart below. The bars show the number of complaints of each type received by a government office in one year, from most to least common; the line shows the cumulative percent of all complaints. Use it to answer the questions that follow.

What was the MOST common type of complaint?

  1. Rude staff
  2. Incomplete information
  3. Lost documents
  4. Long waiting time

Answer

D. Long waiting time

Solution

Long waiting time has the tallest bar (120).

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